Welcome to the Castle Place practice Website
If you have a spare minute please complete our friends and family Survey.
You can do this:
- On our website
- In the practice
Castle Place is getting a lick of paint!!
We're delighted to announce that internal decoration work will start next week (24th November). This will undoubtedly cause some disruption to staff, patients and Doctors over the coming weeks.
Please bear with us during this work. We ...will endeavour to keep inconvenience to a minimum with the majority of work being completed whilst the Practice is closed; overnight and at weekends.
Normal services will continue but Doctors and Nurses will need to move around the building and work out of different rooms, whilst theirs is being decorated.
Please refer to our Reception Team if you have any problems when attending for appointments.
Castle Place Flu Clinics
Starting October 2014
If any of the following statements apply to you; you are eligible for a free flu vaccination
- You are over 65 years of age or are 65 prior to the 31/03/2015
- Children aged two, three & four years, but not yet five by 1/9/2014
- You have a weak immune system/Immunosuppression
- You are diabetic
- You are Pregnant
- You have chronic liver disease
- You have chronic respiratory disease
- You have chronic kidney disease
- You have chronic heart disease
- You have had a stroke or a transient ischaemic attack (TIA)
- You have a neurological condition e.g. multiple sclerosis (MS) or cerebral palsy
- You have a problem with, or removal of, your spleen e.g. sickle cell disease
- You should also have the seasonal flu vaccination if you live in a residential or nursing home, or are the main carer for an older or disabled person
- Paid and unpaid carers are also eligible for the seasonal flu vaccine, so that they stay healthy in order to benefit those they look after
To make an appointment for your flu vaccination please contact the practice on
Attention Soon to be Students!
There is a Freshers vaccination programme being run this year for all young people between the ages of 18 and 25 who are going to university for the first time. You may have seen something in your UCAS information pack explaining that you are eligible for a Meningitis C vaccination.
If you are interested please contact the surgery and make an appointment.
Please note the Castle Place Prescription order line is now closed.
From April 1st all repeat medication orders will have to be made in writing, via our online services or by arrangement with your pharmacy.
Please click here form more information
As the data controllers for your medical records, we are obliged to inform you of a new government initiative that allows NHS England to automatically extract data from your medical records for storage in the Health and Social Care Information Centre (HSCIC). It can then be shared outside of the Health and Social Care Information Centre but in an anonymised form.
You can access the relevant website at
You do have the option to opt out of your data being shared in this way if you wish. Please click here for details.
Important Information for Patients of Dr Jane Miller & Dr Ali Round
Please Click Here For Details
Important information about out of hours
From the 6th January 2014, if you need to call the out of hours service the telephone number you need to ring is:
The 111 service will help you to find the right care to meet your needs including the Devon doctors service.
This number is free of charge to ring from landlines and mobiles although you will need 1p credit on your mobile phone.
The Choose well campaign has been developed by Devon CCG to give people more information, to help you make the right decision on which services you choose based on your symptoms. This will help you access the right treatment and professional advice when you need it.
A&E Attendances - go to A&E for life threatening emergencies only
We were shocked to find out how much it costs every time one of us goes to A&E. The CCG and practice has been working really hard to reduce inappropriate attendances but there are still approximately 300 A&E attendances every month. Every time we go it costs the NHS between £56 and £245—even if you leave before you are seen
Visit the CCG website for more details - Click Here
You can now also book appointments and order repeat prescriptions on your mobile device using a free app. Search for Patient Access in the App store/Google Play or use the links below:
Castle Place practice aims to provide the highest quality healthcare to patients in our area. The doctors, nurses and other staff are dedicated to providing a comprehensive, professional service and this website will help us to keep our patients up to date with news and information about the practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
Practice E-Mail Address: firstname.lastname@example.org
Main Telephone Number: 01884 252333 (Open Monday to Friday 8:30am - 6:30pm - Use for making appointments, test results and general queries)
Prescription Line: THE PRESCRIPTION LINE IS NOW CLOSED - Click here for details.
Appointment Cancellation Line: 01884 244707
This is an answer phone service messages can be left 24hrs a day - please leave your Name, Date of Birth and the Date and time of you appointment
Practice Fax Line: 01884 252152
Out of Hours Service: 111(For use when the practice is closed)
Your call will be answered by the 111 Service
(Site updated 08/12/2014)